Privacy Policy
Last update: 27.04.2026
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and respecting your privacy.
This Privacy Policy explains how we collect, use and store the information you provide through the website Jade Capithorn (the "Website").
We are guided by the following principles:
To be transparent about how we collect and process your personal information:
We want you to be able to make informed decisions about how your Personal Data is used and processed. That is why we have created this website. To support this, we use various methods and procedures to provide you with relevant information about the handling of Personal Data.
Where we consider specific details necessary, we will provide them at the appropriate time and in the appropriate context.
If you have any questions, we will be pleased to assist and provide any clarification required, subject to applicable legal restrictions. You may contact us by email at the address below: info@jade-capithorn.com
Personal Data will only be used for the purposes set out in this Policy.
We may process your Personal Data for various purposes, including providing you with access to the website, connecting you with third-party trading platforms (the 'Services'), improving the site, safeguarding our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business operations necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.
To use important tools that help protect your rights in relation to Personal Data:
To help you exercise your rights, we have dedicated resources in place. Please contact us at any time to request access to your Personal Data. We can correct or delete your data, stop using it for specific or general purposes, and arrange for the information to be transferred to you or a third party. We will make every effort to fulfil your request.
Secure your Personal Data:
While we cannot guarantee absolute security for your Personal Data, we are committed to using a range of measures and safeguards on an ongoing basis to help keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy explains what types of Personal Data the Company collects from individuals, how such data is used and processed, when it may be shared with third parties, and how it is protected and managed.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through other information that we hold or can reasonably access.
In this Policy, "processing" refers to any operation involving the collection or use of Personal Data. This includes handling, organising, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect information from anyone under 18, nor do we knowingly permit such persons to use our services. If we become aware that we have collected information relating to a child, we will delete it as soon as reasonably practicable.
2. What personal Data Do We Have on You?
When you use our services or channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect your Personal Data by monitoring how you use our services or service channels, or by receiving your information from our third-party partners.
3. You are not required to provide the company with personal information, and this may affect the related outcomes.
However, you are not required to provide us with any personal data. In some circumstances, if you choose not to provide certain personal data, we may be unable to deliver the Services, and users may not be able to access the website.
4. What Personal Data may we collect? When you visit our website, we may collect the following personal information from you:
This includes details of your online activity, traffic data (including your IP address, access date and time), language settings, software error logs, browser type, and information about the device you use. The information collected is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect, through Us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms for trading purposes: this may include your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the Company for the purposes set out in this section and in line with the applicable legal basis.
If there is no legal basis, the Company cannot process your Personal Data. The legal grounds on which the Company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you provide personal information through the Website so that we can pass it on to a third-party trading platform.
- The Company or a third party may need to process data where this is necessary to pursue legitimate interests, such as improving Our Services or establishing, exercising, or defending legal claims.
- Processing must meet an obligation of law.
Please contact us by email if you would like more information about the processing carried out to protect our legitimate interests.
Below is an outline of the purposes and legal bases on which we may use the Personal Data you provide to us.
Scope
Legal Basis
1. To share your personal information with third parties, at your request, so you can access digital trading
If you request this, we may ask you to provide Personal Data for us to pass on to third-party companies.
You have consented to the processing of your Personal Data for one or more specified purposes.
2. To respond to your requests, questions or concerns
We use Personal Data to address any enquiries you may have about the Services.
Processing is necessary to support the Company’s legitimate interests or those of a third party.
3. Personal Data is processed where necessary to comply with legal obligations or administrative, legal, or judicial requirements.
To ensure compliance with legal obligations, processing is required.
4. To improve Our Services
We may use Personal Data to improve Our Services, including, among other things, reviewing reports of crashes or other malfunctions relating to the Services.
Processing is necessary for the Company’s legitimate interests or those of a third party.
5. To stop fraud and misuse of Our Services
Processing is necessary to support the Company’s legitimate interests or those of a third party.
6. To carry out and manage activities required for the delivery of Our Services
These may include back-office operations, business development, strategic decision-making, oversight procedures, and related functions.
Processing is necessary to support the Company’s legitimate interests or those of a third party.
7. To carry out analysis, including statistical analysis
We use a range of analytical methods, including statistical techniques, to support decision-making on different matters.
Processing is necessary for the Company's legitimate interests or those of a third party.
8. To protect our assets, rights and interests, as well as those of third parties, we may process Personal Data for the purpose of establishing, exercising or defending legal claims
We may process Personal Data to protect our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions or policies.
Processing is necessary for the Company’s legitimate interests or those of a third party.
6. Transfer of Personal Data to Third Party
The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address data processors, and user experience analytics providers.
You may also request that we provide specific Personal Data relating to you to third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those third-party trading platforms. Any use of your Personal Data by those platforms will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners where this is necessary to support, improve, or develop the products and services we provide to our customers.
Where necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share your Personal Data with potential investors, purchasers, or lenders to the Company or to any other company within the group, if such disclosure is connected with the relevant transaction, including any transfer or sale of assets of the Company or any other group company, or as part of any merger, reorganisation, consolidation, or insolvency process involving the Company or any other group business.
7. Cookies and services from third parties
We may use third-party services, including advertising providers that display ads on our website and analytics companies. These providers may also use cookies or similar technologies.
Cookies are small text files stored on your device whenever you visit or access the website. They help collect information about your preferences and browsing behaviour so we can improve your user experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary and are downloaded to your device for a limited period, remaining active until you close your browser. Other cookies are persistent cookies. These stay on your device for a period of time after your browser is closed. They help the website recognise you as a returning user and make it easier for you to visit the website again.
Types of Cookies:
They may be used by us based on their purpose:
The type of cookie
Cookies are absolutely necessary
Scope
These cookies are essential for accessing the features you have requested and for moving around our website. We use cookies to deliver the information, products and services you have asked for.
They are needed for your device to download and stream data, enabling you to browse the website, use its features, and return to pages you have visited before.
Additional Information
Cookies may collect Personal Data, such as your username and the date of your last login, to verify that you are signed in to the site. These session Cookies are deleted once you close your web browser.
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you whenever you return to our site and remember your settings and preferences.
Additional Information
Cookies collect Personal Data such as your username and the date of your last login to verify that you are signed in to the site. These are deleted once you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect statistical information about how the site is performing, support ongoing improvements, and analyse activity on our website.
Additional Information
Cookies may store anonymous information that cannot be linked to any identified or identifiable individual. Some are deleted when you close your browser, while others remain valid for an indefinite period.
Cookies are blocked or have been deleted
To allow or remove cookies, please update your browser settings. Below, you’ll find links with guidance for a few of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that, if this happens, some or all features and functions of the Website may not operate as expected.
ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. Retention of your personal data
The Company will keep your Personal Data only for as long as needed to fulfil the purposes of processing set out in this Policy, or for any longer period allowed under applicable laws, regulations, internal policies, or relevant directions.
We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue to share your data for a further 12 months.
We review the Personal Data we hold on a regular basis to make sure it is no longer retained once it is no longer required.
9. Transfer of personal information to overseas third parties or international organisations
Your personal information may be transferred to other jurisdictions, which means your personal data may be sent to a country other than the one where you reside or to international organisations. The Company takes all necessary measures to protect the Personal Data you provide and to ensure that data subjects are able to exercise their rights and have access to effective legal remedies.
These safeguards and protections are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR")
- The transfer is carried out under a legally binding and enforceable agreement between public bodies or authorities, within the meaning of Article 46(2)(a).
- The transfer was carried out in accordance with standard data protection clauses approved by the relevant authorities for international data transfers. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details of the security measures in place to protect your Personal Data when it is transferred to third-party jurisdictions or international organisations. Please email info@wealthwaydigital.uk for further information.
10. Security of Personal Data
We have put in place appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss or alteration of Personal Data.
While we take data security seriously, we cannot guarantee that the protection of your Personal Data will always be free from errors. We also accept no liability for any indirect, incidental or consequential loss or damage arising from the use or disclosure of Personal Data, including, without limitation, any disclosure resulting from transmission errors, unauthorised access by third parties or other circumstances beyond our reasonable control.
Where we are subject to legal requirements or other obligations outside our control, we may need to disclose your Personal Data to third parties, such as public authorities. In such cases, we are not responsible for the security arrangements applied to your Personal Data by those third parties.
No method of transmitting Personal Data over the internet is completely secure. The Company cannot guarantee the security of any Personal Data you send to Us online.
11. Hyperlinks to websites belonging to third party websites
The website may contain links to third-party websites and applications. These websites and applications are not under the Company’s control, and We are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken on or through those websites or applications.
Before accessing or using any third-party website or application, We recommend that you read its privacy policy carefully. We also recommend that you consider carefully before providing any Personal Data to such third parties.
12. Modifications to this Policy
Before visiting any third-party website or using any third-party app, we recommend that you read their privacy policies carefully and decide whether you wish to proceed. We also advise you to consider carefully before providing them with any Personal Data.
13. Your rights with respect to your personal information
You have the right to ask us to confirm whether we hold Personal Data about you, to correct any inaccuracies, and to delete any Personal Data that is no longer necessary for our purposes. You may also request that we limit certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, you may contact us by email at the address below.
Access rights
The Company may confirm whether your Personal Data is being processed. If it is, you have the right to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be provided in electronic form.
The right to access Personal Data must not adversely affect the rights and freedoms of others. If fulfilling your request would prejudice another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company may correct inaccurate Personal Data. You are entitled to request that any incomplete Personal Data relating to you be completed or corrected, taking into account the purpose of the processing.
Right to erasure
This right applies where: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your particular situation, to the processing of your Personal Data where such processing is based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased in order to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation; or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing has been restricted at your request, the Personal Data may only be stored unless you give consent for other processing, or unless it is needed for the establishment, exercise, or defence of legal claims, for the protection of another natural person’s rights, or for reasons of substantial public interest.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You also have the right to request that your Personal Data be transferred directly by the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data concerning you where such processing is based on the legitimate interests pursued by the Company or by a third party. This includes profiling based on those legitimate interests. If we can demonstrate compelling legitimate grounds for the processing which override your rights, freedoms, or interests, or if the processing is required for the establishment, exercise, or defence of legal claims, we may continue the processing.
In relation to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You have the right to lodge a complaint with the relevant supervisory authority.
You may submit a complaint to a supervisory authority responsible for protecting individuals’ rights in relation to the processing of Personal Data.
Applicable laws may limit your rights in relation to your Personal Data, as described in this section 13.
We will provide the information requested under your rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the nature of the request and the number of requests received. If an extension applies, we will inform you within one month of receiving your request and explain the reasons for the delay.
Unless otherwise permitted under section 13 or applicable law, the information provided in response to a request made under section 13 will be free of charge. However, if a request is manifestly unfounded or excessive, in particular because it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to verify that person’s identity.